Privacy Policy
How we collect, use, and protect your personal information
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name and contact information (email address, phone number)
- Billing and payment information
- Business information
- Communications with us
- Usage data and analytics
We also automatically collect certain information when you use our services, including IP address, browser type, and device information.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, investigate, and prevent fraudulent transactions
- Comply with legal obligations
Payment Processing
We use third-party payment providers, including Stripe, to securely process payments. When you make a payment:
- Your payment card details are collected and processed directly by Stripe
- We do not store your full credit card information on our servers
- Stripe's privacy policy applies to the handling of your payment information
- All transactions are encrypted using industry-standard SSL technology
For more information about how Stripe handles your data, please visit Stripe's privacy policy at stripe.com/privacy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication measures
- Secure data storage practices
- Employee training on data protection
Your Rights
You have certain rights regarding your personal information:
- Access: You can request access to your personal data
- Correction: You can request correction of inaccurate data
- Deletion: You can request deletion of your data in certain circumstances
- Objection: You can object to certain processing of your data
- Data Portability: You can request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
We may use third-party services for:
- Payment processing (Stripe)
- Analytics and performance monitoring
- Customer support tools
- Marketing and communications
Each of these services has their own privacy policy governing the use of your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email:
- support@dzairnova.agency
- Phone / WhatsApp:
- +213557078389
- Website:
- https://dzairnova.agency
Questions about your privacy?
Our team is here to help you understand how we protect your data.