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Last updated: January 2025

Privacy Policy

How we collect, use, and protect your personal information

1

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Business information
  • Communications with us
  • Usage data and analytics

We also automatically collect certain information when you use our services, including IP address, browser type, and device information.

2

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations
3

Payment Processing

We use third-party payment providers, including Stripe, to securely process payments. When you make a payment:

  • Your payment card details are collected and processed directly by Stripe
  • We do not store your full credit card information on our servers
  • Stripe's privacy policy applies to the handling of your payment information
  • All transactions are encrypted using industry-standard SSL technology

For more information about how Stripe handles your data, please visit Stripe's privacy policy at stripe.com/privacy.

4

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication measures
  • Secure data storage practices
  • Employee training on data protection
5

Your Rights

You have certain rights regarding your personal information:

  • Access: You can request access to your personal data
  • Correction: You can request correction of inaccurate data
  • Deletion: You can request deletion of your data in certain circumstances
  • Objection: You can object to certain processing of your data
  • Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

6

Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

We may use third-party services for:

  • Payment processing (Stripe)
  • Analytics and performance monitoring
  • Customer support tools
  • Marketing and communications

Each of these services has their own privacy policy governing the use of your information.

7

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone / WhatsApp:
+213557078389

Questions about your privacy?

Our team is here to help you understand how we protect your data.